Difference between revisions of "WBConfCall 2013.07.18-Agenda and Minutes"
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==Agenda== | ==Agenda== | ||
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+ | '''Models''' | ||
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+ | '''Upcoming Build''' | ||
+ | |||
+ | '''Post-IWM Discussion''' | ||
'''Pending Helpdesk Issues''' | '''Pending Helpdesk Issues''' | ||
+ | *It would be helpful, for coordinating helpdesk responses, if we could assign issues to specific people. | ||
+ | ** Either ourselves if we've picked up an issue to answer or... | ||
+ | ** Someone else, which the helpdesk officer could do as part of their duties. | ||
+ | ** I think this would help eliminate any redundant efforts and allow people to check to see if an issue is already claimed by someone before they start working on a reply. | ||
+ | ** We have a list of people and their responsibilities - perhaps a more granular list for internal helpdesk purposes would be useful: | ||
+ | |||
+ | |||
+ | |||
==Minutes== | ==Minutes== |
Revision as of 16:23, 17 July 2013
Agenda
Models
Upcoming Build
Post-IWM Discussion
Pending Helpdesk Issues
- It would be helpful, for coordinating helpdesk responses, if we could assign issues to specific people.
- Either ourselves if we've picked up an issue to answer or...
- Someone else, which the helpdesk officer could do as part of their duties.
- I think this would help eliminate any redundant efforts and allow people to check to see if an issue is already claimed by someone before they start working on a reply.
- We have a list of people and their responsibilities - perhaps a more granular list for internal helpdesk purposes would be useful: